Privacy Policy

Adaptiv Training · Effective Date: April 8, 2026

1. Introduction

Adaptiv Training ("we," "us," or "our") is a closed-loop AI training platform for runners. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our web application and related services (collectively, the "Service"). By using the Service, you agree to the practices described in this Privacy Policy.

2. Information We Collect

2.1 Account Information

When you create an account, we collect the following information to personalize your training experience:

  • Name and email address
  • Password (stored in hashed form)
  • Age, sex, height, and weight
  • Maximum heart rate, resting heart rate, and HRV baseline

2.2 Daily Check-In Data

Each day, you may submit subjective readiness data including fatigue, soreness, and energy levels (rated 1–5), as well as injury or illness flags. This data is a first-class input into your recovery score and is used to adjust your recommended workouts.

2.3 Biometric Data via Apple Health

With your permission, we receive biometric data from Apple Health through an automated Shortcut. This includes sleep hours and sleep stage breakdowns, resting heart rate, and heart rate variability (HRV). This data is posted to our servers each morning and used to compute your objective recovery score.

2.4 Workout Data via Strava

If you connect your Strava account via OAuth, we import workout data including activity type, duration, distance, average and maximum heart rate, pace, elevation gain, and lap splits. This data is used to calculate training load metrics such as TRIMP/sRPE, your acute-to-chronic workload ratio, and fitness trends. You may also log workouts manually within the app.

2.5 Billing Data

We use Stripe to process subscription payments. We store only your subscription status and Stripe customer identifier. We do not store, access, or process your credit card number, bank account details, or other payment credentials. All payment processing is handled entirely by Stripe in accordance with their privacy policy and PCI-DSS standards.

2.6 Automatically Collected Data

When you use the Service, we may automatically collect certain technical information such as IP address, browser type, device information, and usage patterns. This data is used solely to maintain and improve the Service.

3. How We Use Your Information

We use the information we collect exclusively to provide and improve your personal training experience. Specifically, we use your data to:

  • Calculate personalized training load recommendations and recovery scores
  • Compute your acute-to-chronic workload ratio and fitness trends
  • Dynamically adjust your training plan based on daily readiness
  • Manage your account and subscription
  • Communicate with you about your account or the Service
  • Maintain, troubleshoot, and improve the Service

4. What We Do Not Do With Your Data

We want to be absolutely clear about the following commitments:

  • We do not sell your personal data to any third party.
  • We do not share your data with third parties for advertising or marketing purposes.
  • We do not use your data for targeted advertising.
  • We do not use your biometric, workout, or health data for any purpose other than powering your personal coaching experience.

5. Third-Party Services

We integrate with the following third-party services to provide the Service:

5.1 Strava

We access your Strava data via OAuth with your explicit consent. We request only the permissions necessary to import your workout data. You can revoke this access at any time through your Strava account settings. Strava's own privacy policy governs their handling of your data.

5.2 Apple Health

We receive data from Apple Health via an automated Shortcut that you configure on your device. Apple Health data is transmitted directly from your device to our servers and is stored only to power your personal recovery and readiness calculations.

5.3 Stripe

Stripe handles all payment processing. We do not have access to your full payment credentials. Stripe's privacy policy and PCI-DSS compliance govern their handling of your payment data.

6. Data Storage and Security

Your data is stored on a secure cloud infrastructure. We implement industry-standard security measures including encrypted connections (HTTPS/TLS), hashed passwords, and access controls to protect your personal information. While no system can guarantee absolute security, we take reasonable steps to safeguard your data.

7. Data Retention

We retain your personal data for as long as your account is active or as needed to provide the Service. If you delete your account, we will delete or anonymize your personal data within 30 days, except where we are required to retain certain information by law.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

  • Access: You may request a copy of the personal data we hold about you.
  • Correction: You may request that we correct inaccurate or incomplete data.
  • Deletion: You may request that we delete your personal data.
  • Portability: You may request a copy of your data in a portable format.
  • Opt-out of sale: We do not sell your personal data, so there is nothing to opt out of.

To exercise any of these rights, please contact us at the email address provided below. We will respond to your request within 30 days.

9. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). You have the right to know what personal information we collect, the right to request deletion of your data, and the right to opt out of the sale of personal information. As stated above, we do not sell your personal data. To submit a verifiable consumer request, please contact us at the email address below.

10. Children's Privacy

The Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information as quickly as possible. If you believe a child under 13 has provided us with personal information, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or by posting a prominent notice within the Service prior to the change becoming effective. Your continued use of the Service after any changes constitutes your acceptance of the updated policy. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Adaptiv Training

Email: hello@trainadaptiv.com