Adaptiv Training
For help with your account, training plan, or anything else, reach out and we'll get back to you as soon as possible.
support@trainadaptiv.comHow do I reset my password?
On the login screen, tap "Forgot password" and enter your email. You'll receive a reset link within a few minutes.
How do I cancel my subscription?
It depends where you subscribed. If you subscribed in the iOS app, cancel it in your Apple Account settings: on your device, Settings → [your name] → Subscriptions. Deleting the app or your Adaptiv account does not cancel it. If you subscribed on the web, log in at trainadaptiv.com and go to Settings, where you can manage or cancel at any time.
How do I delete my account?
In the app, go to Settings → Account → Delete Account. This permanently removes all your data. You can also email us and we'll handle it manually.
My workouts aren't syncing from Apple Health.
Open the app and pull to refresh. If workouts still aren't appearing, go to Settings → Integrations and tap Backfill to re-sync your recent history.